The hiring practices in LA are very different from everywhere else and clients sure can get mad when they don't get what they can't have.
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[00:00:00] Hey Jack, who do you want to be? I want to be me. Oh, that's not good enough. You probably should aim higher. You're so stupid.
[00:00:25] I know. Welcome to another episode of Shit I Told My Hairdresser. Hi Jason. Hey Jack, how are you? I'm okay. I'm not. I'm dying. It sounds like you're dying. Yeah.
[00:00:43] Yeah, because I am. I am dying. So it's not, I have a head, it's just a head cold. So if I do sound weird, if I sound like I'm like, you know, taking my last breath, that's, I have a head cold. I'm living on Dayquil and caffeine right now. So, and now Bill. Just so everyone knows, I'm going to back it up and he looks awful too. Thanks. Yeah, it's no joke. Last week I didn't bathe and now I just look like shit, right? Yeah, basically. Perfect.
[00:01:13] That's your life. I know, right? So, yeah. So I'm, if it sounds like I'm dying, it is true. I am. So apologize again. So if you're like a little. Sorry you're dying. Yeah. Really, I am. What's happening? You know what? You mentioned something last week that got my brain going about one of the emails we read last week.
[00:01:41] It was about a girl who you said the owner probably hired her because she was hot. Yeah. Yeah. You know. Sure. And that actually reminded me of something in LA where you and I both used to work out on Melrose Avenue right next to Fred Siegel. Well, the Fred Siegel used to be. Yeah. Yeah. Yeah. I'm gone now. Yep. There used to be a restaurant across the street called the Red O. Yeah. I remember that. Remember that place?
[00:02:11] Red O. What did the O stand for? Red Onion. Yeah. No, I think it was something else. Is it really? Onion. Yeah. Oh, I was hoping it was like. There used to be a chain of restaurants called Red Onion. Something naughty. And these guys made a lot of money with it. Mm-hmm. And they invested it with another guy who managed a restaurant down the street off of La Cienega. Koi. Yeah. The one place I used to go to, right? So they opened up with him.
[00:02:40] And so they changed the name so it wasn't like the Red Onion. They changed it to the Red O. So that was the name of the place. Okay. And we were opening up the salon across the street about the exact same time they were opening up their restaurant. They just finished doing the build out. And I remember pulling up to work one day and there was a line like down the street with all these people. And they all had their headshots in their hand.
[00:03:08] Because back in the day, you used to carry it like, you know, you had your, what was it? A small card that was like nine by six. Yeah. With all of your, like you have one big headshot in the front, like three or four in the back. Yeah. Yeah. I know what you're talking about. So you have all these looks and everything, you know, and dressed casually or dressed up or in athletic gear, whatever it is that you want to do. So I remember this line.
[00:03:38] Now that you say it. Yeah. And I just assumed they weren't open yet. So they were holding auditions for something, a commercial or like a movie or something. That's what I thought. I thought it was like a casting or something. Right. Yeah. So I go walking over saying like, hey, geez, you guys have a huge line. Like what's, what's going on? What's the casting for? And the owner was like, Jorge. Jorge was his name. Remember him?
[00:04:08] He goes, oh, dude, we're, we're hiring actors and actresses. And I'm like, the restaurant is? He goes, yeah. I go, for what? He goes, to play waiters and waitresses. And I looked at him and I go, so is this a real restaurant or he goes, no, it is. Yeah. He's like, but we're hiring, you know, actors and actresses to play the waiters and the waitresses of the restaurant. And then I realized what he was getting at.
[00:04:35] This is the way they get around hiring qualified people. I see. Yeah. Hire the hot looking like actors and actresses. So that's how they got around it. Okay. Yeah. Hire you. They couldn't get in trouble for not hiring the waitress that came in and actually was, were qualified to do it. This was that way to get around that. Okay.
[00:05:02] So usually, uh, those actors who haven't worked or are struggling actors or whatever, they usually are waiters and waitresses. Yeah. So, um, that's actually, it's a great idea. You know, like half of them are probably already waiters. That would probably would have been a plus, you know what I mean? But yeah. Yeah. Yeah. They were filtering out by how hot you were. So if you're really good looking, if you've, you know, you, it's like, have you ever served food before? No.
[00:05:31] Have you seen food before? Yes. You're hired. Have you eaten? Have you? Exactly. Not lately. Good. Good for you. Exactly. So that's how he was hiring them. Okay. Remember when they opened, it would take forever to get a drink because everyone was just like, you know, they were playing a waiter or playing, uh, you know, a bartender. They only had one bartender making all the drinks. No one was actually working. No.
[00:06:01] Except one bartender. And, um, yeah, it, it took a long time to get anything. Yeah. So food or otherwise. And I think it was like a Mexican, uh, like a fancy Mexican food. It was yes. Place. So whatever that means, I don't know what fancy Mexican food. It just means that they triple the price of everything. Correct. But I mean, the food was good.
[00:06:28] They paid, I'm not going to say the name of the chef, but they paid him $1.3 million just to do the menu per year. And he would come in every quarter and then change the, uh, the menu. Yeah. So I'm going to, I'm not going to say his name because I don't want him. I don't want to drag that name through the dirt. That's for sure. Cause he's a really, really good chef, but they, it would take forever because these people would fuck up the orders left and right. Cause they weren't hired to actually be a waiter or a waitress.
[00:06:57] They were hired to look hot as they walked through the restaurant. Yeah. And then, then they would just drop off food and they would fuck it all up. Cause a lot of them were. But it's just like, you didn't, uh, they acted like snobs, you know, it's like they did. They ignored you. But the only reason is they're only there to walk around. Correct. To rest as a waiter. Yeah. Cause I had one waiter when he walked over to our order, I was looking at a few things. He goes, don't worry. I know exactly what you want. I know what's good here and what's not. So I was bringing food.
[00:07:26] I'm like, no, no, I know what I like here. I've been here plenty of times. I'm like, I'm good. Did he really say that? Yeah. I couldn't believe it. Like he's wow. All right. Right. No, I didn't even care at that point. I literally walked over to the owner and said, listen, can you bring me this? I was like, cause Jorge was, he knew me, you know, but this is one of those, it was one
[00:07:55] of those restaurants where they did the exact same thing they used to do at Koi. They had a guy at the door with an earpiece and like a clipboard. And if you weren't on the list, get in this restaurant, you were not getting it. Yeah. You know, if you pulled up into valet and the valley would ask you, do you have a reservation? Are you on the list? If you said no, they just close the door back on you. So keep going. That was this restaurant. And there's a lot of those. That's only one.
[00:08:21] Um, and they've always done this also, you know, it's like, if you don't have a reservation, then don't even bother. So don't come in. Yeah. You're not getting in, by the way, you're not even getting into the bar. Cause if your name was not on the list, you couldn't even get into the bar. So it was like, keep going. Nope. You're not on the list. You know, keep going. There was a lot of, um, people who would only show up to have drinks at the bar. Yeah.
[00:08:46] And because it sort of was like a scene or they was hoping they were hoping it would be a scene. Correct. And so denying access to, um, uh, is the way you do it. Correct. So, and it was at first, you know what I mean? I don't know how long it lasted for, but it didn't last very long. I do know that, you know, until everything kind of started dwindling. But I remember him asking me, he's like, so, uh, Hey, do you need a hot girl for the front desk? Have you at your salon?
[00:09:15] And I go, no, I don't need someone who can play a receptionist at the front desk. I need someone who can actually be the receptionist at the front desk. You know, it's a lot. Would you hire someone just to stand there and look cute and look hot at the front desk and do absolutely nothing? I mean, you're over, I mean, you have to think of our overhead, you know, not just- I don't know. In hindsight, maybe you should have taken him up for that.
[00:09:44] You know, the ones that you guys did hire were not that good. I didn't hire them. I know. I'm not the one who hired them. In fact, the other shop, what I would do is how I would hire is I would hire someone who was in beauty school or wanting to become an assistant. And then I would hire them to work the front desk first. So that way they can learn everyone's schedule, learn how their front desk worked.
[00:10:10] And that, and they worked into being an assistant inside the salon. So you're learning- No, it helps them out a lot, I think. It does. And it helps you learn every job inside the salon. And that way, it's like if someone was at the front desk and they called in sick, someone could jump in immediately and take over. Yeah. You know, so everyone knew the job and how the entire place functioned. That's how I would hire from the, for the salon.
[00:10:36] You know, and then that way it was like they became a stylist or a colorist, you know, and they knew every single job as opposed to hiring someone who looked pretty and did absolutely nothing. Right. Cause I'm going to have a bunch of pissed off people, clients, cause they're just fucking appointments left and right. Hey, but there's a lot of them who would, um, who would hire like that. You know, it's like I work, we worked somewhere that, uh, a manager, this was, uh, before you got there.
[00:11:04] Um, he would, so he would hire new girls for the desk or the boys, you know, it's like every once in a while they would have like a guy who they liked or whatever, um, who wanted to work up there. But, um, he hired, there was this one girl that came in. She had an interview with him. Uh, he was the manager. She left and, um, he said, I'm going to hire her. Why? She's exactly my type.
[00:11:32] And I was like, what? So you like her. And, oh, he just wanted to look at her all day. Oh my God. That's all it was. He just wanted to get with her. So. Did she work there? Sure. Yeah. For a long time. Oh, so she worked out. She did work out. Well, she was smart, you know, like she was an artist and all this.
[00:11:55] And, uh, she went to school and everything, you know, so that's usually what worked is, uh, students. Yeah, exactly. Not necessarily hair students, you know? Um, but he did hire by it started off looks and then he picked, uh, a most qualified good looking one. That's such an LA thing to do. That's just how it works with a lot of them. So. Yeah. You know.
[00:12:25] But everyone always asked me like, oh, you can't hire any like front desk people that stick around. And I'm like, well, no. I mean, I don't know anybody that ever said I wanted to grow up to be a receptionist. You know, I'm like, that's not how it works. You hire the students or, you know, cause they're, they're getting paid like 20, 25 bucks an hour. It's not a lot of money. No one's doing this to like, it should be a stepping stone kind of a job. Not, uh, you know, I want to stick around for 30 years just doing this at your front desk. You know, unless you're a salon.
[00:12:54] You wouldn't even want a living wage. You wouldn't even want someone up there for years and years. You don't. You don't know what someone's up to. I might be embezzling money. Or stealing. They have a whole system of, you know, this is my house, you know. That's what ends up happening. Yeah. It really does. Yeah. It's like, they might not be the owner, but they kind of feel like they rule the entire salon. So it's like, you got to get past them. And they're the gatekeeper. I don't like that.
[00:13:23] If a wrong person's in there, you just dread even having to deal with them. True. And they have your hands on your money. Mm-hmm. So you, you gotta be nice. And if they don't like you, they will fuck with you. And so, yeah. And that's the thing. I usually always bring whoever works at the desk, um, treats. You know, like if I go somewhere to get cookies, I get them cookies. So. Oh, yeah. Oh, I give them money. I give them money.
[00:13:52] I always give them money. People like sweets. True. But they like cash too. And we're back. All right. So this has happened to me actually a couple of times this week. And I've actually had clients come inside the salon and they want to fight with you over how they want their hair done.
[00:14:21] Does it matter if like their hair doesn't grow that way or if they have like three hairs on their head and two in their pocket? They show you these pictures of people who have like all this like gorgeous hair. Like, I want this. I'm like, I want you to have that. But you actually can't have that. You know, trust me. I want you to look like her. I want you to be like her. Shit.
[00:14:45] Sometimes I want to look like her, you know, but I'm like, it's not in the cards, you know, but I did have someone come in. But how do you say it nicely or rude? Yeah, you try to be as nice as possible, but you start pointing out the things like they show you these photos of these girls who have these gorgeous bangs. They're hair, their hair actually grows forward. And the people are coming in saying, I want these bangs to have hair that have like this like cowlick, like right in the very front.
[00:15:14] And like one shoots off one direction. And like, you'd have to cut their bangs from the middle, from the top of their head all the way down. You let them know that. Yeah. They don't like that. No, because not only that though, it's like they have thin hair. Yeah. So if you, I mean, it'd be like putting a toupee on them. You know what I mean? It's just like, it's not going to sit right. You know, cause you have all this hair just in the front and then they have these little like stringy bits on the side. Cause they don't have enough hair to support it.
[00:15:41] And there's lots of stylists out there who would just do it. Yes. And not even let them know, maybe this is not the best idea. I just like, you have money. Okay, sure. I'll do it. Yeah. Sit down. Let's cut it. Whatever you want. Tell me how to do it. Yeah. But literally it was this woman was showing me at least five to six different pictures of five different girls, five different haircuts, by the way, they all happen to be mid length. Right. But it was like five different haircuts.
[00:16:10] And she was like, this is what I want. Like you're showing me five different haircuts. Let's act. Let's pick one that you like the most. And then talk about what we can do. But she's saying one thing in all of them. And it's not the haircut. It's they just look good. Yes. And he doesn't. And all these, the, the, the main theme was they're all young. And, you know, and it wasn't right.
[00:16:39] That's what we're really talking about here is exactly. These people hate themselves and they're mad at you for not telling them they look like that. Exactly. So we get to like the towards the end of the consultation before I really got to the real like meat potatoes of it. And she's literally ready to cry because I am not giving her all the answers she thinks that she needs from me.
[00:17:07] You know, I'm not going through and confirming with her that yes, we can do all this. And so now she's upset because I'm like, hey, this is not going to happen. You're not going to get this result at the end of the haircut. There's no possible way I can do this. Oh, and by the way, it all has to be super easy to do. And she shouldn't have to blow it dry either. What? So no, no styling. She wants to wake up, shake her head and look absolutely gorgeous. He wants it wavy.
[00:17:36] He wants you to actually cut her hair wavy. Yeah, exactly. Is that, but perfectly waves. A curling iron did it. Yeah. Is she just kind of like, you know, just. She just wants you to make it so she can hop out of the show. And why won't you do this? Do you hate her? That's exactly why. I absolutely hate her. You don't know how to do it. That too.
[00:18:01] I don't know how to cut hair that sits perfectly way like a curling iron. Especially on dead straight hair. So I guess it is my fault. You're right. It is my fault. Yeah. Yeah. I should have listened to her. Torturing these. Old women. Yeah. Come into your shop. Wanting to look young and beautiful again. And you won't let it happen. Yeah, you're right. How dare you? No. Absolutely not. You're not going to be pretty. That's my goal.
[00:18:31] That's my goal in life. To make sure. But they think that they're paying. Do you just laugh at them after? They think that they're coming in. They're paying like this high price for a haircut. And it's like. You are the one that's going to make me look like this. So do it. And I'm like, no. That's not how it works. You're paying for my experience. To go through and make the. Give you the best possible version of you. You can't just go through and assume that you found all these photos. And I can make you look like these photos.
[00:19:01] That's not what's going to happen. That's another appointment at a doctor's office, I think. Exactly. Yeah. You know, but I've actually had a girl call the salon one time about a couple days after her haircut. And she was like, hey, I took a shower and I got out and my hair didn't sit the way that you did it at the salon. And I go, OK, so did you blow it out?
[00:19:28] Did you use styling products like the ones that I use, blow it out and curl it? And she goes, no. She's like, I would I towel dried my hair and it didn't sit that way. And I go, right. I blew it out. I use styling products. I styled it. And then I use a curling iron to curl your hair. She goes, yeah. Did you do that? She goes, well, no, but you cut it this way. I'm like, oh, fuck. Oh, my God.
[00:19:53] You thought that after I curled your hair the way that that looked that if you took a shower the next day as I cut it that way, that was automatically going to fall into that hairstyle after you got out of the shower. She goes, well, yeah. It is. Oh, fuck. You an idiot? Well, like, really, is this like someone who's not all there or does people just really not know this? I don't think so.
[00:20:21] I don't know how hair works. I don't think you were there during that process, right? She was watching you, I'm assuming. I mean, you were there, right? Yeah. You were part of the whole process, the whole shampooing, and then I cut it, and then I blew it out, and you styling products, and I curled it. You were there for that, right? Yeah. Yeah. So what part of this do you think that you cannot make your hair look like that, you know, the exact same way without doing that, without styling your hair?
[00:20:52] Yeah. But people come up with like the weird, I'm like, what is going on? And they get mad at you for not giving them exactly what they want, you know? And it should be just like, I just get out and let it air dry this way. That's not how it works. I would understand if it's the color. You know, it's like if I got home and the color's different under certain lighting, maybe. I don't know. Yeah. I mean, I get it. Oh, oh, oh.
[00:21:21] Oh, no, no, no. We had this. We had a woman call up one time about a month after her color appointment and say that her color fell out. And I'm like, fell out? What does that mean? That means it's the color, right? So I'm like, so, okay, so I looked at, well, that's what I'm curious. You know, I looked at her appointment and it was for an all over color.
[00:21:52] And I knew this person as well, too. So I was like, so what happened? I'm like, is it no longer there? And she goes, yeah. So my color fell out. I'm like, can you come into the salon and actually show me what you're talking about? Because over the phone, I guess we're not communicating properly. And she was more than happy to. So she comes out of the salon and I look at her and I go, so where did it fall out? And she was right here. She's pointing at her roots. And I go, honey, your hair grew back.
[00:22:19] She thought that permanent hair color meant that when we exactly that, it's going to stay that way for like the rest of her life. Wow. And I go, no, it didn't fall out. Your hair grew back. It's another. That's what happens. You have all these like genius clients, you know? I know. Wow. That one I was like, yeah. He thinks for now she only has to do the color once.
[00:22:49] For the rest of her life. For the rest of her life. And it didn't work. It fell out. Yeah, it fell out. So she should get another color for free. And I'm looking at her going, no. And then it was permanent color. I'm like, no, it's here. And I showed her where the color was. It's permanently right here. It's right there. But this is the new growth that came back in. Maybe she's just fucking with you. No. Maybe she's like setting it up for like a lawsuit.
[00:23:18] You know, it's like you hear permanent hair color. That's misleading. Maybe you're going to get sued over this. You know, it's like it's a guy who won. A guy who sued Red Bull because he didn't get wings. Yeah. Red Bull gives you wings. He didn't get wings. So he sued him and he won. Did you know about that? I didn't know about that. No. That's amazing. And that was in Europe. Not even here.
[00:23:48] Wow. You would think that something really ridiculous would happen in the U.S. No, it happened in Europe. Yeah. He won like a lot of money. So look out. I wonder if she was gearing up or something like that. Maybe. I know, right? Yeah. But yeah, I said, listen, I'm like, you know, you have to go through and have your care colored again. And she was like, what? I go, if you don't want the gray, you have to color your hair. It didn't fall out.
[00:24:18] It didn't. What? It didn't work? Oh, my. It doesn't penetrate your head. I have to do it again. I know. You're just singling her out. Yes. That's what you're doing. I'm such a mean son of a bitch. I'm just singling them all out saying like, you know, no, not you. Only you. You pay a lot more. Not the other way around. There ought to be a warning for you.
[00:24:46] It's that time again to lay down some shitology. Jack, what do you got?
[00:25:20] Yeah. you are immediately disqualified. That just says a lot about you. Finally, will you be using the salon restroom facilities? If so, will it be number one, pee-pee, or number two, poo-poo? Or number three. What's number three? You know, blowing it up inside there. You always think people know exactly what I mean. And with that, stay shitty.
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