If a client tells you they can't afford to tip you anymore because you gave yourself a raise, feel free to tell them to go F* themselves. Lovingly.
In this episode of Shit I Told My Hairdresser, Jason and Paula sit down with Seattle salon owner, 30-year beauty veteran, and author Annie Fisher. She just wrote a love letter to the beauty industry, but she's also spitting hard truths we all need to hear. Buy it here Love is in the hair
We get into the shit no one taught us in beauty school: how to stop apologizing for raising your prices, why defending your rent and color costs to clients is insulting, how ditching tipping removed client manipulation and made her more profitable, and how to handle the "I've been so loyal" guilt trip.
Annie breaks down attrition, boundaries, self-care, burnout, and why losing cheap clients is actually how you work less and make more. If you've ever felt offensive for charging your worth, complained about clients complaining on their way to Paris with a Birkin bag, or wondered if you're running a nonprofit, this one is for you.
Plus, details on her new book about success, self-care, and formulas for longevity behind the chair.
Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.
From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.
New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.
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