A Hairdresser Podcast That Says What Stylists Are Thinking (But Can’t Say Out Loud)
If you’re searching for a hairdresser podcast that actually tells the truth about salon life, client behavior, and the chaos behind the chair—you’ve found it.
In this episode of Shit I Told My Hairdresser, we break down one of the most common (and laughable) power moves clients use in salons:
“I know the owner.”
Spoiler alert: it’s not the flex they think it is.
This episode is a raw, unfiltered look at what really happens in salons every day—from entitlement and intimidation to cancellation scams and price negotiation games. It’s the kind of hairdresser podcast that resonates because it’s painfully real.
Why This Hairdresser Podcast Hits Different
Most beauty industry podcasts play it safe.
This one doesn’t.
Shit I Told My Hairdresser is a hairdresser podcast made by professionals who’ve been behind the chair for decades. That experience shows in every story, boundary, and policy discussed in this episode.
If you’re a:
hairstylist
barber
salon owner
front-desk professional
or beauty school student
This episode feels like group therapy—with better stories.
“I Know the Owner” and Other Salon Myths
One of the core themes of this hairdresser podcast episode is client intimidation.
Clients believe that:
knowing the owner gets them discounts
name-dropping overrides policies
rules don’t apply to them
In reality, seasoned stylists hear that phrase and immediately brace for:
last-minute cancellations
price arguments
disrespect toward staff
This episode explains why experienced hairdressers are no longer tolerating that behavior—and why salons that enforce boundaries are actually more successful.
Cancellation Policies Explained (By People Who Live Them)
A huge portion of this episode focuses on why salons charge cancellation fees—and why they charge them immediately.
This hairdresser podcast breaks down:
why “rescheduling” at the last minute is still a cancellation
how clients freeze cards to dodge fees
why enforcing policies protects stylists’ income
If you’ve ever lost money because someone “couldn’t make it,” this episode puts words to your frustration.
Respecting the Front Desk Is Non-Negotiable
One thing this hairdresser podcast makes crystal clear:
If you disrespect the front desk, you’re done.
Receptionists are not paid to absorb abuse, negotiate prices, or be screamed at over policies they didn’t create. This episode highlights why salons are finally backing their staff—and firing clients who cross the line.
For hairdressers listening, it’s validating.
For clients listening, it’s educational.
Price Shopping, Email Quotes, and Salon Manipulation
Another recurring topic in this hairdresser podcast episode is price fishing.
Clients email salons trying to:
get quotes without consultations
hide hair history
lock in low numbers to argue later
The episode explains why professional hairdressers refuse to quote blindly and why consultations exist for a reason. If someone is difficult before the appointment, they’ll be worse after.
Why Hairdressers Love This Podcast
Hairdressers gravitate toward this podcast because it:
reflects real salon life
validates boundaries
says the quiet part out loud
reminds stylists they’re not crazy
This isn’t just entertainment—it’s survival advice for anyone in the beauty industry.
Listen to This Hairdresser Podcast Episode
If you’ve been searching for a hairdresser podcast that’s honest, funny, and unapologetic, this episode delivers.
🎧 Podcast: Shit I Told My Hairdresser
🎙 Episode: I Know the Owner Is Not the Power Move You Think It Is
Listen, subscribe, and leave a review—because the more this hairdresser podcast grows, the harder it is for bad behavior to survive in salons.
And remember:
Knowing the owner doesn’t make you special.
Respect does.
hairdresser podcast
hairstylist podcast
salon industry podcast
beauty industry podcast
hairdresser stories
salon client behavior
I Know the Owner - Is Not the Power Move You Think It Is
jason-_7_02-03-2026_133656: [00:00:00] I'm high, I like to make an appointment. I need to go through and get my hair done. I need a, a full set of highlights. Done. I need my hair blonde again, and, uh, I need a haircut. And, uh, I need to go through and make this appointment with your top level master hairstylist. And, uh, I wanna make sure that he's really, really good because, uh, did I mention that I know the owner of your salon?
jack_7_02-03-2026_143656: Okay, sure. Um, what is your name?
jason-_7_02-03-2026_133656: My name is Karen.
jack_7_02-03-2026_143656: Oh, no thanks. [00:01:00]
jason-_7_02-03-2026_133656: Hello. Hello, hello. And welcome back to another episode of Shit I Told my hairdresser, Jack, how are you?
jack_7_02-03-2026_143656: I'm happy.
jason-_7_02-03-2026_133656: Yeah, why are you happy?
jack_7_02-03-2026_143656: know why? I'm happy
jason-_7_02-03-2026_133656: Sure.
jack_7_02-03-2026_143656: we
jason-_7_02-03-2026_133656: Lay it on me. Oh.
jack_7_02-03-2026_143656: what that means is I get to ask how you're doing.
jason-_7_02-03-2026_133656: Oh, well you gave me all to yourself today,
jack_7_02-03-2026_143656: we can, we
jason-_7_02-03-2026_133656: don't you? Alright, well, you always wanted, huh?
jack_7_02-03-2026_143656: check in.
jason-_7_02-03-2026_133656: You check in with one another.
jack_7_02-03-2026_143656: Yeah. How you doing?
jason-_7_02-03-2026_133656: I'm, I'm good. I'm good. Yeah.
jack_7_02-03-2026_143656: That's real. wonderful. Um,
jason-_7_02-03-2026_133656: Do you care?
jack_7_02-03-2026_143656: What's happened at the salon lately?
jason-_7_02-03-2026_133656: Oh, you wanna get right to it. You wanna get right to it. You okay? Yeah.
jack_7_02-03-2026_143656: Maybe.
jason-_7_02-03-2026_133656: When is there something not happening inside of a [00:02:00] hair salon?
jack_7_02-03-2026_143656: That's really the thing I just asked about last week, and you already have something in mind, so.
jason-_7_02-03-2026_133656: Oh, absolutely. Because every day there's something new, And if you work in a, in a busy shop, you know, unless you're like in a little all by yourself in one of those, you know, rental suites or something like that. And even there, you're gonna see some shit. But if you're in a busy shop, you definitely are.
jason-_7_02-03-2026_133656: And, uh, this week. We had a reoccurring asshole come back around this week and let me, um, go through and refresh your memory. We did an episode last October and it was called Fake It to Make It, and in that episode we talked about this guy who brought in his daughters. And now if you guys can't see me, I'm doing air quotes here, doing air quotes here.
jason-_7_02-03-2026_133656: His daughter's in for blow dries.
jack_7_02-03-2026_143656: Yeah. And I mentioned just because [00:03:00] uh, calls you daddy. doesn't mean they're your daughters.
jason-_7_02-03-2026_133656: Right, and they definitely weren't. So just so like, kinda like I remember they were. I was told that I wasn't allowed to ask their names or anything, and I walk up to the front and I'm thinking like, okay, it's one of my clients that has, like, they may have referred me and they have a bodyguard and someone's bringing daughters in.
jason-_7_02-03-2026_133656: They don't want their names to be known. We, we had assigned NDAs before, so, okay.
jack_7_02-03-2026_143656: happened before.
jason-_7_02-03-2026_133656: And that's what I'm think. But I walk up there and this guy's in his thirties and these girls are in their twenties and they're barely wearing anything.
jack_7_02-03-2026_143656: Mm-hmm.
jason-_7_02-03-2026_133656: oh, that's why you call him daddy.
jack_7_02-03-2026_143656: Mm-hmm.
jason-_7_02-03-2026_133656: Well, guess who came back this week?
jason-_7_02-03-2026_133656: They're back.
jack_7_02-03-2026_143656: I came back.
jason-_7_02-03-2026_133656: Uh huh And they, they put appointments again with me to get in for blow dry again, and they actually, canceled the appointment the day of [00:04:00] a couple hours before the appointment was scheduled.
jack_7_02-03-2026_143656: Yeah,
jason-_7_02-03-2026_133656: And so the girl at the, the receptionist like walked over to me and I'm like.
jason-_7_02-03-2026_133656: To tell me that this guy wanted to cancel the appointments, and I don't remember who this is, because the last time they were in was in September
jack_7_02-03-2026_143656: you
jason-_7_02-03-2026_133656: now it's February.
jack_7_02-03-2026_143656: you never even mentioned. Their names. You never
jason-_7_02-03-2026_133656: No,
jack_7_02-03-2026_143656: names
jason-_7_02-03-2026_133656: no.
jack_7_02-03-2026_143656: or the girls may have elected to,
jason-_7_02-03-2026_133656: Well, she told me, she's like my, I'm Daniella and I forget the other girl's name. You know what I mean? And
jack_7_02-03-2026_143656: knew
jason-_7_02-03-2026_133656: like.
jack_7_02-03-2026_143656: name
jason-_7_02-03-2026_133656: No,
jack_7_02-03-2026_143656: hooked under his
jason-_7_02-03-2026_133656: it's looked under his name and not right.
jack_7_02-03-2026_143656: is. Yeah.
jason-_7_02-03-2026_133656: So, um, he wants to cancel it and he, she was like, have we have to charge you for the cancellation? And he goes, no, I'm rescheduling for tomorrow.
jason-_7_02-03-2026_133656: And she goes, that's not how that works. So I need to talk to Jason. So during my break, she comes and she talks to me. She tells me what was going on and I don't know, I don't remember who this is at first, and she was like, yeah, it's one of your repeat clients. I'm like, from [00:05:00] when? Then I looked at the books and I'm like, this is from September and I've only done their hair once.
jason-_7_02-03-2026_133656: And then I was like, wait a minute. I don't care who the fuck it is. We have to charge 'em. I'm also, here's the thing, don't, because she's getting ready to call them back to tell 'em that they're gonna charge 'em. I said, no, no, no, no, no. You charge 'em right now. When people find out they're being charged, they can go through and switch their credit card off.
jason-_7_02-03-2026_133656: You mean where they can't
jack_7_02-03-2026_143656: I never
jason-_7_02-03-2026_133656: be charged?
jack_7_02-03-2026_143656: about that.
jason-_7_02-03-2026_133656: Yeah.
jack_7_02-03-2026_143656: I knew you could do that now. Just like
jack_7_02-03-2026_143656: temporarily,
jason-_7_02-03-2026_133656: Yeah,
jack_7_02-03-2026_143656: you, lose your card and, and then, oh, found it again.
jason-_7_02-03-2026_133656: exactly.
jack_7_02-03-2026_143656: on. So,
jason-_7_02-03-2026_133656: Because you can call your bank or get on the app and do something like, oh, lost card or something like that.
jack_7_02-03-2026_143656: it's right off of the app.
jason-_7_02-03-2026_133656: Right? Yep. Uhhuh. So we charged him for the blow dry, and I said, now call him back. And she goes, well, he screamed at me. And I'm like, oh, fuck no. I'm like, he starts screaming at you. You come to me and you bring me the phone.
jason-_7_02-03-2026_133656: I'm like, I don't play that [00:06:00] shit. I don't like that you don't let the girl at the front desk go through and let her have it for doing her job. that's not cool.
jack_7_02-03-2026_143656: No, and I've had enough of, um, hearing about that
jason-_7_02-03-2026_133656: Yeah,
jack_7_02-03-2026_143656: like that at all.
jason-_7_02-03-2026_133656: so I'm with a brand new client and I'm consulting with her and all of a sudden who's right at my station, the receptionist with the phone, and I'm like, okay, cool. Not a problem. I go look at my client and go, gimme one second. Let me tell you handle something really fast. And I grab the phone, I go, hi, this is Jason.
jason-_7_02-03-2026_133656: And all of a sudden I hear this, oh hey, and it's. Big, thick, like Middle Eastern accent.
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: dawns on me exactly who it is. Now I know exactly who it is. I'm like, oh, this is the pimp with the two hookers, Uhhuh.
jack_7_02-03-2026_143656: Mm-hmm.
jason-_7_02-03-2026_133656: I know who this is. And he's like, Hey, well, you know, Jason, uh, we had no appointments today, but we couldn't make it.
jason-_7_02-03-2026_133656: So we have to go through and, you know, we're, we're not canceling, we're rescheduling. I said, no, that's a cancellation, that's last minute and I can't fill those spots. So you're getting charged for those spots and [00:07:00] we've already charged you.
jack_7_02-03-2026_143656: reeding ended I think
jason-_7_02-03-2026_133656: I do 48 hours. You get two days
jack_7_02-03-2026_143656: days ago.
jason-_7_02-03-2026_133656: with me,
jack_7_02-03-2026_143656: Sure.
jason-_7_02-03-2026_133656: get two days. And so he had made the appointments and then literally rescheduled them a couple hours before.
jack_7_02-03-2026_143656: Mm-hmm.
jason-_7_02-03-2026_133656: Right. And moved to the next day. Right. And I'm like, no, you have to pay for today to pay for those spots. He goes, oh yeah, that's fine. I have no problems with that.
jason-_7_02-03-2026_133656: Yeah, that's fine. And I go, well, you seem to have a problem earlier. 'cause you're yelling at the girl at the front. I'm all, I don't like that shit. He's like, well, yeah, I'm sorry. You go ahead and charge me. I totally get it. You know what I mean? I'm like, okay, great. Well being charged for today.
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: I'm like, now I'm like, we have you down for, you know, noon tomorrow.
jason-_7_02-03-2026_133656: He goes, well, we can't do that. I need two o'clock. I said, I don't have a two o'clock. Oh, I need a three o'clock. I, I don't have a 3:00 AM I have a noon. You can have that spot or nothing at all. We can't make that. He said, do you have something more important than me? I said, yeah, actually I do.
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: You know what I mean?
jason-_7_02-03-2026_133656: He's like, oh, who? And I go, you wanna, I'm [00:08:00] getting guys ready for the Super Bowl.
jack_7_02-03-2026_143656: hmm.
jason-_7_02-03-2026_133656: gonna the Super Bowl this year. Guess what? I'm taking care of some hair. So, no, I can't do it. It doesn't matter who it is, is it?
jack_7_02-03-2026_143656: Taking a nap is more important than him.
jason-_7_02-03-2026_133656: I know, right?
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: at this point now is more important than him.
jack_7_02-03-2026_143656: taking a shit is more important
jason-_7_02-03-2026_133656: Yeah.
jack_7_02-03-2026_143656: than
jason-_7_02-03-2026_133656: so now I know who it is. He has a 12 o'clock appointment. Well the girls whatever, have a 12 o'clock appointment, right? And I go, Nat, that ladies. Yeah. Um, he wants to go through and reschedule 'cause they can't make the 12 o'clock.
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: And I go, well, that's the second appointment that you've made with me and I gotta charge you for that.
jason-_7_02-03-2026_133656: What? You made another appointment, you just took that one. So now I'm not taking any shit off this guy at all. Right? Because I know exactly who he is and he's just a, I mean, he screams at people the last time he was in, one of the [00:09:00] girls yelled at him and he can't handle females like at all.
jason-_7_02-03-2026_133656: Like having any type of like authority over him or telling him No. Oh, big time. He is just a male chauvinistic piece of shit. So I was like, I can get you in with somebody else at two o'clock. I'm all, that's it. We gotta pay for it by appointment. You had with me today the appointment that you made for the next day and for the other appointment that you're gonna have with this other person.
jason-_7_02-03-2026_133656: And he was like, but I go, no, but I'm like, oh, well it's no appointment. And he is like, all right. So of course when it comes from a guy, then it's like, okay, I'll fucking deal with it. I'm like, you better you piece of shit. I'm like, I'm pretty sure your girls are probably making you enough money anyhow. I'm like, but you can't come inside the salon.
jason-_7_02-03-2026_133656: I'm like, I don't want you talking to anybody here anymore. I'm like, you're not a fucking cool dude. He said, just schedule it. I go, don't, don't start with me.
jack_7_02-03-2026_143656: just.
jason-_7_02-03-2026_133656: You got it. I'm like, and I'm like, I'm gonna put you back on the phone with this girl and I guarantee you, if she [00:10:00] tells me that you raised her voice at her again, we're gonna charge you for the third appointment and you are not, we're gonna cancel as well.
jason-_7_02-03-2026_133656: Two. You got it. Alright. And I looked over at my first client and my next client that I had, and she's like, brand new. She goes, wow. She goes like in a haircut and a show. I'm like, yep. I'm like, welcome.
jack_7_02-03-2026_143656: Oh my God. Did
jason-_7_02-03-2026_133656: She was blown away. She was like, yeah, this guy is just like, no, I wish. But had to tell her the whole backstory and she was dying laughing, you know?
jason-_7_02-03-2026_133656: But, um, because the receptionist that we have now wasn't, she wasn't here, she's brand new, so she wasn't around for the first time.
jack_7_02-03-2026_143656: it
jason-_7_02-03-2026_133656: She had no idea who it was.
jack_7_02-03-2026_143656: No, but didn't he? Um, what did he do? He was like,
jason-_7_02-03-2026_133656: He was vaping inside the salon, screaming on his phone at people. I mean, it was,
jack_7_02-03-2026_143656: so, like, he didn't want to be told not to vape. He just had to vape
jason-_7_02-03-2026_133656: yeah. And when he walked out the door, if the door has one of those bars on it.
jack_7_02-03-2026_143656: Mm-hmm.
jason-_7_02-03-2026_133656: know how [00:11:00] they, the new glass doors have a little bar, so he open it, he opens up the door. He hid it so hard on the way out because he was mad 'cause a girl
jack_7_02-03-2026_143656: Oh
jason-_7_02-03-2026_133656: him that he can't be screaming in on his phone inside the salon and vaping.
jason-_7_02-03-2026_133656: So he got really mad about that. So he left. Well this time, guess who didn't come back inside the salon? He actually had his, he sat in the car waiting for his girl, his daughter right in the car. Did not step foot inside the salon?
jack_7_02-03-2026_143656: see him?
jason-_7_02-03-2026_133656: Nope. Nope.
jack_7_02-03-2026_143656: how
jason-_7_02-03-2026_133656: I saw, I saw the, they, they, they got outta the car. He parked right in front of the salon.
jason-_7_02-03-2026_133656: They got outta the car, walked inside, you know what I mean? They kinda gave me the sheepish little, hi Jason. And I'm like, Hey. And we are just dying laughing. And of course I'm taking like one of. One of the guys from the Seahawks, you know, and he's like, this is a really good looking guy. And of course they're looking at him the entire time, you know what I mean?
jason-_7_02-03-2026_133656: And I'm like, uh, don't I go, don't even think about it. I'm like, you know, and we're just, and then I started telling him the story and we're laughing, [00:12:00] but I was like, guy, but thank God the guy stayed in the car. No drama paid for everything. He literally paid for basically three appointments, And I got the money for two of them,
jack_7_02-03-2026_143656: yeah,
jason-_7_02-03-2026_133656: you know, just for handling, you know?
jason-_7_02-03-2026_133656: But you don't get to talk to the front desk like that. That's not cool.
jack_7_02-03-2026_143656: all. and if I hear about that, like, if it's my client,
jason-_7_02-03-2026_133656: Oh, yeah.
jack_7_02-03-2026_143656: that was great. Um, I would wanna do that It's, it's
jason-_7_02-03-2026_133656: I tell.
jack_7_02-03-2026_143656: it.
jason-_7_02-03-2026_133656: I tell the people at the front desk, I go, if my clients act like that or someone calls up, normally it's a new one. My clients are really nice people. I have really nice clients. 'cause if you're not nice, I don't wanna do your hair. You know what we, I've been doing hair for like 33 years now. I don't need to go through and have asshole for clients.
jason-_7_02-03-2026_133656: I don.
jack_7_02-03-2026_143656: I haven't had that here. I, think I might have, um, I don't know where I've had that. Uh, definitely la um. But
jason-_7_02-03-2026_133656: Yeah.
jack_7_02-03-2026_143656: was one girl who worked at uh, [00:13:00] Chris McMillan's salon, and only handled his hooks,
jason-_7_02-03-2026_133656: Oh yeah. Yep.
jack_7_02-03-2026_143656: she would answer, um, she was real mean. People were like, like scared of her.
jason-_7_02-03-2026_133656: Oh,
jack_7_02-03-2026_143656: one would ever
jason-_7_02-03-2026_133656: Yeah. Yeah.
jack_7_02-03-2026_143656: She would hang up on 'em
jason-_7_02-03-2026_133656: Uhhuh
jack_7_02-03-2026_143656: and their number if they were really abusive and
jason-_7_02-03-2026_133656: as you should.
jack_7_02-03-2026_143656: and
jason-_7_02-03-2026_133656: As you should. Yeah.
jack_7_02-03-2026_143656: it. Yeah.
jason-_7_02-03-2026_133656: Yeah. People should be treating. People should not be treated like, and everyone knows my clients are the nicest people, so if they are upset, something must have really gone wrong. Like really gone wrong,
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: know? So, you know, we don't, I, you gotta handle your shit and don't come in with it, handle it at home.
jason-_7_02-03-2026_133656: Don't be coming in and yelling at the, the girls at the front. No one has ever, ever, when you remember, when you're in elementary school and your teacher is like, so what do you wanna be with when you grow up? I never heard anybody say, I want to be a receptionist at a hair salon. Never been a fucking thing.
jason-_7_02-03-2026_133656: [00:14:00] This is a receptionist at a hair salon is an afterthought. It's a more like, I need a job right now and hey, I might get my hair done. That sounds kind of fun to do. That's it. You know what I mean? So these poor girls that are just doing it while they're in college or a part-time job, you don't need to go through and call up and scream at 'em.
jason-_7_02-03-2026_133656: That's not what they're there for. They're not your sounding board for you being a piece of shit.
jack_7_02-03-2026_143656: No, it's not. Um, they learn about life a little bit though too.
jason-_7_02-03-2026_133656: They do.
jack_7_02-03-2026_143656: like, it's
jason-_7_02-03-2026_133656: Yeah, they do.
jack_7_02-03-2026_143656: either learn it at the desk right there, or like at a
jason-_7_02-03-2026_133656: Mm-hmm.
jack_7_02-03-2026_143656: More like that. So
jason-_7_02-03-2026_133656: But
jack_7_02-03-2026_143656: industry, there's
jason-_7_02-03-2026_133656: yeah.
jack_7_02-03-2026_143656: And we are back to the show.
jason-_7_02-03-2026_133656: All right, so that just me and you, Jack, you feeling kind of lonely. No guests.
jack_7_02-03-2026_143656: Yeah,
jason-_7_02-03-2026_133656: no, we got a lot of guests coming up, that's for sure. It's okay. We, we [00:15:00] definitely do. So
jack_7_02-03-2026_143656: we have lots of them all month, I think. Kid.
jason-_7_02-03-2026_133656: Yeah.
jack_7_02-03-2026_143656: Don't we? Yeah. So
jason-_7_02-03-2026_133656: yeah, we have a lot more time. It was, it's forward to it.
jason-_7_02-03-2026_133656: It's nice time to have this time again. You know what I mean? Just me and you. So
jack_7_02-03-2026_143656: we need,
jason-_7_02-03-2026_133656: uh, we definitely
jack_7_02-03-2026_143656: did. We need to catch up.
jason-_7_02-03-2026_133656: I know. So we did have another situation happen this week, and of course it's always something, but um, you ever had those people where I've had this when I was like, when I, when I owned the shop?
jason-_7_02-03-2026_133656: Yes. People emailing the salon and they want to know how much it costs to have their color done, or how much it's gonna cost for this color and, uh, a haircut. I'm like, well, did you read the menu? Because there's a menu on the website and it tells you how much the cost of each service is. But then they always have, like, they always kind of throw in something like a little catch.
jason-_7_02-03-2026_133656: You know? It's like, well, you know, I've had box dye on my hair and I wanna be blonde now. [00:16:00] Or, you know, my hair is like this length and how much you charge for that. And I'm like,
jack_7_02-03-2026_143656: yeah, it's, it's always something throwing it off. It's never just a straight up off of a menu thing.
jason-_7_02-03-2026_133656: Always.
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: You know? But. Oh, I already have blonde hair and I only need like a little bit more blonde at the top.
jason-_7_02-03-2026_133656: Like how much would that cost? And it's like, what's a fucking partial highlight? So you gonna pay for a partial highlight?
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: So it's just kind of funny how they like to, they, they're try to negotiate to you, but it's like,
jack_7_02-03-2026_143656: what are they doing?
jason-_7_02-03-2026_133656: I online, I used See your hair. Yeah. They do it online, not
jack_7_02-03-2026_143656: on
jason-_7_02-03-2026_133656: those
jack_7_02-03-2026_143656: phone asking
jason-_7_02-03-2026_133656: on text message.
jason-_7_02-03-2026_133656: It wouldn't matter if it was on the phone or if it was via text message or an email. Yeah. I can't see your hair.
jack_7_02-03-2026_143656: Right.
jason-_7_02-03-2026_133656: Oh, and it's like, you know, can you please send me like a photo of your hair? I
jack_7_02-03-2026_143656: to come in, maybe
jason-_7_02-03-2026_133656: come right.
jack_7_02-03-2026_143656: I need to come in for the consultation and I know what this is. I think they are shopping around.
jason-_7_02-03-2026_133656: Correct
jack_7_02-03-2026_143656: on a budget, which is okay, you know, [00:17:00] I tell
jason-_7_02-03-2026_133656: Yeah,
jack_7_02-03-2026_143656: but you are not the only one that got the email about this. They are
jason-_7_02-03-2026_133656: true. I, I wouldn't doubt it.
jack_7_02-03-2026_143656: Most likely have at least three other ones and they're just throwing it out there. And in what sticks? I guess if there's any suckers who'd like, quote them a low one, so they're like, I'm gonna go with you.
jason-_7_02-03-2026_133656: That's the thing though. I think what they're trying to do is they're trying to not Okay. I can see if you're trying to get a, a price range and like, you know, what's a ballpark or you know, at least send me pictures of what your inspiration is. Send me a picture of what your hair currently is like right now.
jack_7_02-03-2026_143656: Sure.
jason-_7_02-03-2026_133656: And give me a bit of history of your hair as well though too.
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: Have you used any box color? I haven't never used any color at all. I've never been to a hair salon. I had my color done and I'll use box color at home. Okay, well that's color. You know that $10 box of Claral that you got, guess what?
jason-_7_02-03-2026_133656: You're gonna fuck shit up that way. You know? But they'll
jack_7_02-03-2026_143656: say, I've never used any color on it. I just used tint. [00:18:00]
jason-_7_02-03-2026_133656: Yeah.
jack_7_02-03-2026_143656: Or something like, that's what they're,
jason-_7_02-03-2026_133656: I've never had any real color done, you know, like at a salon.
jack_7_02-03-2026_143656: Mm-hmm.
jason-_7_02-03-2026_133656: Uh, but you've used box color or you've, you, you've had color done.
jack_7_02-03-2026_143656: Oh, yeah. Yeah.
jason-_7_02-03-2026_133656: People don't think of like, that's color. No, not at all.
jack_7_02-03-2026_143656: Sure. Yeah.
jason-_7_02-03-2026_133656: Or their hair is so porous and they use like a, a semi-permanent and it turns into a permanent and they wonder what happened. And it's like, well, your hair just absorbed all that, you know? And now we have, now it's a color correction, but what I think what they're really trying to do is trying to get the lowest price point that you can give them without coming in and getting a consultation so that way they can use it against you when they do come into the salon.
jason-_7_02-03-2026_133656: Yeah, and I've seen that happen and that's where I'm like, absolutely not that we're not going down that road. That's why I do not give prices out via email or text message or over the phone. I will not give it out [00:19:00] until they actually come inside the salon and we get a full hair history of what's going on.
jack_7_02-03-2026_143656: So don't you say starting at. Whatever it is. You know,
jason-_7_02-03-2026_133656: they still starting against you, but you told me this price, this I've, I've had where they said, you told me this price. It
jack_7_02-03-2026_143656: starts at this.
jason-_7_02-03-2026_133656: Yeah, they, yeah. They'll fight you on it. They will fight you
jack_7_02-03-2026_143656: on. I would, if they're like that, I would tell them, I am not for you.
jason-_7_02-03-2026_133656: Yeah. We have done that too.
jack_7_02-03-2026_143656: That's what I, I, I would absolutely say that. And I never even start doing a haircut or anything until I know they know how much it is.
jason-_7_02-03-2026_133656: Yes.
jack_7_02-03-2026_143656: So what, what happens is. Someone is moved onto to my schedule. Like say that someone at the salon who charges half of what I do
jason-_7_02-03-2026_133656: mm-hmm.
jack_7_02-03-2026_143656: Goes homesick. They need their hair cut anyway. They move them on mine. No one ever mentions it's like's. Double the price it.
jason-_7_02-03-2026_133656: Oh, right. Yeah.
jack_7_02-03-2026_143656: Until they're [00:20:00] checking out and a haircut's already done. That I understand is not cool.
jason-_7_02-03-2026_133656: Correct.
jack_7_02-03-2026_143656: So I have to make sure they know I do not charge what this other person does.
jason-_7_02-03-2026_133656: I've actually made the front desk call the person back to let them know how much I charge. And I, I'm like, you know what? It's not fair to the client to do that. Mm-hmm. So I definitely agree with that. Now I have had it to where someone has actually gone home and it's actually happened last, uh, last week actually.
jason-_7_02-03-2026_133656: Oddly enough. Imagine that we're talking about last week. It's been a busy week. Yeah. One of the partners had an, has an injury and she just couldn't handle it anymore, and she went home and she's like, can you take this client? I'm like, absolutely. I'll do it for you. I had the time to do it. Here's the thing, he's literally coming in within an hour she has to go.
jason-_7_02-03-2026_133656: I had the time to do it and I said I would honor her price. I charge much more than what she does for men's haircut cuts.
jack_7_02-03-2026_143656: Yeah. Yeah.
jason-_7_02-03-2026_133656: But that's not his fault, and I agreed to it ahead of [00:21:00] time.
jack_7_02-03-2026_143656: Sure. Yeah. And they have asked me to do it for whoever else's price. I say no.
jason-_7_02-03-2026_133656: Yeah. You have the right to say no
jack_7_02-03-2026_143656: because I'm not doing that.
jack_7_02-03-2026_143656: You know, they'll want that again.
jason-_7_02-03-2026_133656: Mm-hmm. And this person, I have done his hair before. He knows my price. He actually thanked me for charging him the price that she normally did. 'cause it wasn't his fault that she had to leave, you know? And I just felt like, Hey, you wanna, you were doing her
jack_7_02-03-2026_143656: a,
jason-_7_02-03-2026_133656: a favor,
jack_7_02-03-2026_143656: favor.
jack_7_02-03-2026_143656: And it's
jason-_7_02-03-2026_133656: him, it's a client of the salon. You know what I mean? He's a really nice guy. He's in like every three weeks for a haircut. And I was like, I had the time to do it. Why not? You know what I mean?
jack_7_02-03-2026_143656: For now on. If she's not able to do it, he may come to you and then he knows you charge more. He'll pay it.
jack_7_02-03-2026_143656: Exactly. Most likely.
jason-_7_02-03-2026_133656: So, which he has done before in the past. You know what I mean? It's just at this time, you know,
jack_7_02-03-2026_143656: it's, it's, it
jason-_7_02-03-2026_133656: was not his fault.
jack_7_02-03-2026_143656: You know what it is? It's communication. And that's usually an issue in most salons. [00:22:00] Correct. Lack of communication. And it doesn't matter what it is, whether it's the clients or the people who work there.
jack_7_02-03-2026_143656: Mm-hmm. Dunno what's happening, you know? That's a
jason-_7_02-03-2026_133656: Exactly,
jack_7_02-03-2026_143656: yeah. That's an issue. That's
jason-_7_02-03-2026_133656: why you gotta stay on top of your books and you know exactly what's happening, you know? I mean, but these other people who are just trying to low ball you and try to get the lowest price and they wanna get like this, like top tier, very well knowledgeable colorist to be charging what the new person's gonna be charging.
jason-_7_02-03-2026_133656: Yeah. And then try to hold it against you with a text message or an email. That shit doesn't fly with me.
jack_7_02-03-2026_143656: Well listen and, and because we have seen that so many times, you know, like, yes, somebody new may fall for their shit. You know? I know what they're up to
jason-_7_02-03-2026_133656: and they're always pulling the shit, not unlike you.
jason-_7_02-03-2026_133656: They're always like, well I know the owner. You know what I mean? I know. I'm like, cool. So you looked on the website, you found out who the owner was and now you're trying to use, that's
jack_7_02-03-2026_143656: who cares anyway.
jason-_7_02-03-2026_133656: Why don't [00:23:00] you fucking call them and talk to them, you know, the
jack_7_02-03-2026_143656: owner.
jason-_7_02-03-2026_133656: Wow. So do I.
jack_7_02-03-2026_143656: What do they, what do want you to do with that information?
jack_7_02-03-2026_143656: I
jason-_7_02-03-2026_133656: don't, they wanna, they wanna intimidate you with it. Like they are intimidate. Yeah. That's what they wanna do. They think they, they intimidate you with that information. Like they know the owner, like, they're gonna get you in trouble. I'm like, be my guest. Do your worst.
jack_7_02-03-2026_143656: I'm in my fifties, who is
jason-_7_02-03-2026_133656: right
jack_7_02-03-2026_143656: and intimidate me
jason-_7_02-03-2026_133656: right.
jack_7_02-03-2026_143656: At this point, you know, I've seen it all. I've met all of you.
jason-_7_02-03-2026_133656: Yeah.
jack_7_02-03-2026_143656: So, yeah,
jason-_7_02-03-2026_133656: but they'll go through and I, this hat actually like it happened again last week. So this woman was going through and they were basically like saying, here is the price. And they did not budge on it. Thank God. It was one of the new girls as well too.
jason-_7_02-03-2026_133656: And she was like, not budging. She's like, this is how much it costs. Mm-hmm. This is much she, but the emails, I said, I don't know. We didn't see your hair. We didn't, this is your first [00:24:00] in-person consultation with me. And you also changed your mind on what you wanted. What you wrote in the email is not what you want now, what we're talking about now.
jack_7_02-03-2026_143656: Yeah. Yeah.
jason-_7_02-03-2026_133656: Which is also the price has to change. So do you want me to go through and write that in the email for you as well though too on the price change because of what you're asking for? So, oh, how dare you talk to me like that. I know the owner, you know, it's like, great, they're over there. There's two of 'em.
jason-_7_02-03-2026_133656: Go talk to 'em.
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: She was like, otherwise, she's like, this is gonna be the price. She's all, do I need to charge you now? So that way it's like you, you were paid up ahead of time and the woman was just kinda like, yeah, like, uh, no. And she finally just left. She was like, you gotta leave. I wouldn't even doing this.
jack_7_02-03-2026_143656: Wouldn't even done her hair at that point.
jason-_7_02-03-2026_133656: Oh, she didn't? The woman left.
jack_7_02-03-2026_143656: No, but I would, well, she left because she knew that she wasn't getting anywhere. I would not do it because I knew what she was up to.
jason-_7_02-03-2026_133656: Yeah.
jack_7_02-03-2026_143656: I don't like that shit.
jason-_7_02-03-2026_133656: No. But
jack_7_02-03-2026_143656: I don't want [00:25:00] to know her Also,
jason-_7_02-03-2026_133656: also what she was also trying to do, she was like, oh, well just do my hair, just do my hair.
jason-_7_02-03-2026_133656: She's like, Uhuh, uh oh. Yeah. We gotta come to like,
jack_7_02-03-2026_143656: so she can argue it at the end.
jason-_7_02-03-2026_133656: Exactly. That's exactly what she wanted to do to,
jack_7_02-03-2026_143656: to the girl at the desk who's like, oh, oh, oh, okay. Well, tell Yell, let me, you know, I'll, I'll do whatever you say.
jason-_7_02-03-2026_133656: I mean, I need to talk to the manager. You know, I'm need to negotiate this out with the manager now.
jason-_7_02-03-2026_133656: And you know what? The manager and they know owner. They hammer
jack_7_02-03-2026_143656: pushover.
jason-_7_02-03-2026_133656: Yep. And they know if they hammer the front desk enough that they're, they're not paid enough to handle that kinda shit. And they're gonna be like, you wanna what? Just get outta here. Just pay this price and get out.
jack_7_02-03-2026_143656: Right? Yeah.
jason-_7_02-03-2026_133656: And that's what they were.
jack_7_02-03-2026_143656: You lose money. Yeah. And you weren't even around to, uh, to argue it. So.
jason-_7_02-03-2026_133656: Exactly. So this girl actually called her bluff, called her out on it and was like, absolutely not. You know, so I'm, I'm glad she did that, and all of us in the back as well. Two, we all kind of knew [00:26:00] what was gonna happen ahead of time. We all saw the email.
jason-_7_02-03-2026_133656: 'cause we all, yeah. When we're in the back room, guess what? If you think we're talking about you, you're dead. Right. We are talking
jack_7_02-03-2026_143656: about you. Yeah. Yeah.
jason-_7_02-03-2026_133656: You know? 'cause if you're gonna be that per, if you're gonna, if you have that feeling, that might be happening even worse. It's happening. Oh, it's way worse.
jack_7_02-03-2026_143656: Yeah.
jason-_7_02-03-2026_133656: And we're all showing the pictures that he showed us.
jack_7_02-03-2026_143656: There's a photo of you or something?
jason-_7_02-03-2026_133656: Yeah. Yeah, if there's an email out there, trust me, we're looking at it. You know, so your, your suspicions are correct. That is for sure. You know, but don't try to pull one out. I mean, it's gonna happen. It's all, it's happened to the best of us.
jason-_7_02-03-2026_133656: We've all got thrown under the bus before and got taken advantage of, but fuck these people. I'm tired of this shit.
jack_7_02-03-2026_143656: Yeah,
jason-_7_02-03-2026_133656: yeah,
jack_7_02-03-2026_143656: yeah.
jason-_7_02-03-2026_133656: [00:27:00] Yeah.
jack_7_02-03-2026_143656: And now we're offering some shit ology that you can't refuse. So you got a pimp trying to tell you how things are gonna go. Well. He has chance to be nice and he fucking blew it. Now we're gonna do business mafia style. Can't make your appointment. Fuck you, pay me. One of your girls stole your wallet and locked you out of your hotel room.
jason-_7_02-03-2026_133656: Fuck you pay me. You got struck by a bolt of lightning this morning. Fuck you pay me. This applies to all these assholes and the Karens. You wanna low ball the price? No discount. That's another a hundred for even asking. You know, the owner shouldn't have told me that. That's another 500. I guess you know the DDA too.
jack_7_02-03-2026_143656: A thousand. See where this is going. You only get one choice in this matter. Cash or Venmo. Thanks for coming in [00:28:00] and with that, stay shitty and see you next time.
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